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INTERMEDIARY RESPONSIBILITIES AND TIMELINE

Intermediaries are IMEX exhibitors who bring groups of hosted buyers to our show. All exhibitors with stands at IMEX can become intermediaries. Inviting your clients to the show and looking after them while they’re there is a unique experience that delivers long-term rewards and relationships. 

The role of an IMEX intermediary is vital in ensuring qualified hosted buyers attend IMEX. Nobody knows your clients like you do, so we rely on you to pre-qualify your hosted buyer group. You’ll be assigned a dedicated IMEX Relationship Manager to guide you every step of the way.

About your responsibilities and options

Responsibilities
  • Invite your clients to the show, targeting those who research, organize, influence or make budgetary decisions for international events (outside their home country or US state)

  • Ensure your clients complete their registration, and check them before submitting them to us for final approval

  • Manage your hosted buyer group(s) through your IMEX account, ensuring your hosted buyers are aware of all program arrangements and dates, and their commitment to stay at the show during opening hours and their commitment to schedule appointments. You can read more about this in our hosted buyer terms and conditions

  • Nominate a group leader to look after your hosted buyers, escort them to their group appointments, and be our key contact during the show

  • Once group appointments are confirmed, contact the exhibitors to ensure their presentations meet your hosted buyers’ expectations

  • Tell us straight away if any hosted buyers cancel

  • Ensure any replacement hosted buyers complete a new registration (even if they work for the same company or hold the same position as the hosted buyer who is canceling)

  • Contact your hosted buyers 48 hours before they’re due to leave for IMEX to avoid last-minute cancelations and no-shows

  • Ensure your buyers are upholding their appointment commitments

  • Keep your IMEX Relationship Manager updated on your progress
Key information
  • You’ll be assigned a dedicated IMEX Relationship Manager to guide you

  • Follow our intermediary timeline so you know what you need to do and when — coming soon

  • Sign in to your IMEX account for the hosted buyer group invitation code that you will need to send to your buyers. Each of your buyers will need to create their own IMEX account and enter their invitation code

  • If you’d like a colleague to help you manage your hosted buyer group(s), contact us so we can give them access to your IMEX account

  • If one of your hosted buyers need to cancel, contact your IMEX Relationship Manager
Intermediary options
  • You can reserve timeslots in your hosted buyers’ schedules (available four weeks before the show) if you need to block time for events such as breakfasts and receptions

  • If you’d like to arrange a FAM (familiarization) trip for your hosted buyer group, contact us for advice
Apply to be an intermediary
Contact Sarah Lloyd: sarah.lloyd@imexexhibitions.com, Director of Hosted Buyer Programmes.

INVITING YOUR CLIENTS TO IMEX AMERICA

Your invitation email 

Include any experiences that you’re treating your clients to, such as FAM trips, breakfasts, dinners or other activities. Include your program dates and tell your clients what is covered by us (flights, accommodations and airport/ hotel/ Mandalay Bay transfers). 

Use our sample invitation email as a guide.

Your hosted buyer invitation code

  • Include the sign up link and insert your hosted buyer invitation code to allow your clients to register to join your hosted buyer group
  • If you'd like to invite clients that may not meet our qualifying criteria; contact us and we'll review them with you on a case by case basis
  • Sign in to your IMEX account and select your hosted buyer group to view your hosted buyer invitation code
Related pages
Intermediary guides and help

Intermediary guides and help

Looking for more detailed guides on being an intermediary? Browse our help guide library.



 
See more
Managing group leaders and group appointments

Managing group leaders and group appointments

Everything you need to know about the group leader role, from assigning a group leader to being a group leader. Learn more about group appointment scheduling, group appointment attendance and more.
Find out more
Contact us  

Call: +44 (0)1273 224957
or email: 
hosted@imexexhibitions.com
Sarah Lloyd
Sarah Lloyd
Director of Hosted Buyer Programmes
Doris Jungling-Bradshaw
Doris Jungling-Bradshaw
Senior Relationship Executive
Sarah Arnold
Sarah Arnold
Senior Hosted Operations & Travel Manager
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